Terms and Conditions

Introduction

These Terms and Conditions govern your use of valerionaqi's financial consultation services and website.

By using our services, you agree to be bound by these terms and conditions in their entirety.

Definitions

The following terms have specific meanings throughout this agreement:

  • "Service": Financial consultation and planning services provided by valerionaqi
  • "User" or "Client": Any individual who accesses or uses our services
  • "Company" or "We": valerionaqi and its affiliated entities
  • "Content": All information, materials, and resources provided through our services

User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information during consultations
  • Maintain the security of your account credentials
  • Use our services only for lawful purposes
  • Respect the intellectual property rights of others

Prohibited Uses

You may not use our services for:

  • Any illegal activities or fraudulent purposes
  • Transmitting harmful, offensive, or inappropriate content
  • Sending spam or unsolicited communications
  • Interfering with or disrupting our systems or services
  • Attempting unauthorized access to our systems or data

Intellectual Property

All content and materials provided through our services remain the property of valerionaqi and are protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or create derivative works without explicit written permission.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. Privacy Policy

Payment Terms

The following payment terms apply to our subscription services:

  • Monthly subscription fee of $250 AUD plus applicable taxes
  • Payment accepted via credit card, bank transfer, or approved payment methods
  • Refunds may be considered on a case-by-case basis within 14 days of initial payment

Limitation of Liability

To the maximum extent permitted by law, valerionaqi's liability is limited to the amount paid for services in the preceding 12 months.

We shall not be liable for any indirect, incidental, or consequential damages arising from use of our services.

Indemnification

You agree to indemnify and hold harmless valerionaqi from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Dispute Resolution

We are committed to resolving disputes fairly and efficiently:

Arbitration Process

Disputes may be resolved through binding arbitration in accordance with Australian arbitration rules.

Arbitration shall be conducted in Melbourne, Victoria under Australian Commercial Arbitration Rules.

EU Online Dispute Resolution

EU residents may access the Online Dispute Resolution platform for consumer disputes.

EU ODR Platform: Link to EU ODR Platform

Termination

Either party may terminate the service relationship with 30 days written notice.

Upon termination, access to services will cease, but certain obligations may survive termination.

Governing Law

These terms are governed by the laws of Australia and the state of Victoria, without regard to conflict of law principles.

Changes to Terms

We reserve the right to modify these terms at any time with appropriate notice to users.

Significant changes will be communicated via email or website notification at least 30 days in advance.

Severability

If any provision is found unenforceable, the remaining terms shall continue in full force and effect.

Entire Agreement

These terms constitute the complete agreement between you and valerionaqi regarding the use of our services.

Contact Information

For questions about these terms and conditions, please contact us at the details provided on our website.

Email: contact@valerionaqi.com

Phone: +61730882196

Address: 117 Collins Street, Melbourne VIC 3000

Last updated: September 12, 2025